Card-Not-Present-Fraud

Customer Rejection or Customer Verification?

Let Them Shop!  Don’t let customer verification systems stand in the way…

We believe that ID systems should help customer acquisition not prevent it. Our ID verification tools increase customer acquisition rates by as much as 30% due to:

  • Our global data universe of more than 500 million records
  • Our fuzzy match searching technology enabling ID searches using partial name and address data
  • Our unique sequential search that enables fuzzy match database searching  results to then be applied to more structured databases for increased match results
  • Our HTML search interface for call centre and referral teams to investigate and verify customer identity when there is no match using automated processes  

But what about customers that can’t be verified?

When valid customers just can’t be verified our exception handling verification tools include

  • Global document ID verification including passport, driving licence, national identity card, national insurance, tax or health numbers
  • Voice verification solutions that capture customer voice print in real transaction time

Our solutions

Our Solutions

 

pdf192 XML integration solutions


Find out more about how integrating our solutions can result in an even faster and more convenient customer experience.