Prove-ID 6: Speaker Biographies

February's Prove-ID promises an engaging agenda, featuring the following speakers:

EDWARD P. GIBSON
Chief Security Adviser (CSA)
Microsoft Ltd, United Kingdom

Mr. Gibson is the Chief Security Advisor for Microsoft Ltd, in the UK.  His primary role is to serve as an advisor to Microsoft’s customers, and the public, on the work Microsoft is doing to improve the security of its products.  This role comes on the heels of his retirement from a 20-year career as a Supervisory Special Agent with the Federal Bureau of Investigation (FBI).  During this period, Gibson was a recognized expert in investigating complex, international money laundering schemes, asset identification and confiscation, and intellectual property theft. While assigned to FBI Headquarters, Washington, DC, Mr. Gibson developed and managed an operational training program for all Special Agents and executive management, in money laundering and asset confiscation investigations.

From early 2000 – mid 2005, Mr. Gibson was assigned to the FBI’s Legal Attaché office, US Embassy London, as an Assistant Legal Attaché.  There, he was responsible for all FBI cyber, hi-tech, cyber-terrorism, and infrastructure investigations in the UK.  His leadership resulted in the creation of a model cyber program adopted by all Legal Attaché offices around the world. 

Mr. Gibson was a corporate lawyer for a US based multinational corporation for five years prior to the FBI.  While assigned to the US Embassy, he qualified as a Solicitor in England and Wales, and completed a two-year computing program at Oxford University.  He is a Member of the Board of the John Grieve Centre for Policing and Community Safety, in England.

SANDRA QUINN
Director
National Fraud Strategic Authority

Sandra Quinn joined the Attorney General’s Office in May 2007 on secondment from the Financial Services Authority (‘FSA’) to lead the setting up of the National Fraud Strategic Authority.

A barrister, Sandra has already worked in Government and business, including in the UK and in Brussels. She has previously worked for, among others, the European Commission, Foreign and Commonwealth Office, Lazard Brothers & Co., Limited, and the Investment Management Regulatory Organisation.

Sandra has been with the FSA since 1997 during which time she has had a variety of project management, policy, European negotiation and people leadership roles.

Most recently she has been Head of Operations for the FSA’s Retail Market regulatory functions where she led risk management, strategic and financial planning, communications and HR for the FSA’s Retail Market Business Unit.

SCOTT GICKING
Assistant Legal Attaché
Office of the Legal Attaché, United State Embassy  

In June of 2005, Mr. Gicking was granted the position of Assistant Legal Attaché, Office of the Legal Attaché, United States Embassy, London, England.  He is responsible for Counterintelligence, Computer and Cyber Crime, and Counterterrorism facilitated via the Internet under Federal Bureau of Investigation (FBI) jurisdiction in the United Kingdom and Ireland.

Mr. Gicking began his career with the FBI as a Special Agent in June, 1988, when was assigned to the Milwaukee Division where he worked a wide variety of criminal fraud violations.  

Mr. Gicking, a Certified Public Accountant, was subsequently transferred to Los Angeles Division in 1991 to address Savings and Loan failures in connection with the Financial Institution Reform, Recovery, and Enforcement Act (FIRREA).  After serving one and a half years in headquarters city, Mr. Gicking was transferred to the Santa Ana Resident Agency to specifically address a Savings and Loan failure in Orange County. 

In 1996, he initiated and managed an FBI task force to address telemarketing fraud until September, 2001.  After some bureau reprogramming, Mr. Gicking was then made responsible for Computer/Cyber Crime matters.  For his final year in Los Angeles, Mr. Gicking was assigned to the Joint Terrorism Task Force and focused primarily on terrorism finance.

In December of 2003, Mr. Gicking was promoted to Supervisor in the Office of International Operations, Europe Unit, at FBIHQ where he was responsible for 11 Legat offices. 

Mr. Gicking has served overseas in a variety of capacities; he was deployed to Nairobi, Kenya immediately following the bombing of the American Embassy (1998), he provided a 30 day TDY to Canada with Operation Canadian Eagle (2000), Mr. Gicking (an FBI International Instructor) taught for two weeks at the ATA training course in Bogor, Indonesia(2003), and served as acting Alat in Bern, Switzerland (2004).

SCOTT ENGEL
Manager of eCommerce Risk
Expedia

As Manager of eCommerce Risk for Expedia Inc, Scott Engel is responsible for leading the fraud prevention functions for over 30 global Expedia and Hotels.com points of sale.  These rapidly growing branded and unbranded sites across the EMEA and APAC regions total greater than $4B in gross sales annually.

Mr. Engel has been with Expedia for 5 years and his teams include International Fraud Operations, eCommerce Risk Shared Services, and Corporate Travel Fraud Operations.  Mr. Engel earned an MBA from Willamette University with an emphasis in Information Technology and Statistical Analysis. Mr. Engel is an active participant in the eCommerce Risk Industry, and has been an active member of the Merchant Risk Council (MRC) for 4 years. The MRC is a non-profit organization consisting of over 8,000 members who share the goal of protecting and encouraging online commerce.

HEATHER BURGIN
Fraud and Payment Project Manager
Ikea

I have been with IKEA for 6 years, starting as the National Business to Business Sales Manager.  After 3 years in that role, I then set up the Credit Control Department for Business to Business Sales and took on responsibility for the Peterborough unit's IT and accounts team.  I was then invited to join the Shop Online! team on a secondment basis as the Fraud and Payments Responsible.  So far our fraud prevention strategy has been largely successful, Shop Online! is still rolling out across the UK and I am still learning, not least from events such as the Prove-ID Forum and IMRG seminars.

SUE CONROY
Fraud Prevention Manager
Eurostar

Sue Conroy is Fraud Prevention Manager at Eurostar, leading work across the business to drive down and minimise fraud losses. The role encompasses identification and implementation of new anti-fraud measures and controls, and provision of a fraud investigation, analysis and reporting service. Sue joined Eurostar in 1994, in its inaugural year, as Finance and Information Manager of the Ashford Call Centre, building on extensive experience in the banking sector, and moved into her current role in 2002. She has built up a network of colleagues and peers within the industry which she has found invaluable in the fight against fraud.