Age Verification
Age verification is easier than it sounds and is simply the process of checking customer date of birth during a standard name and address identity check.
The databases and technology that we employ to verify age for global customer bases are:
- Voter databases such as the UK Electoral Roll
- Credit reference data from credit reference agencies
- Global identity token checks using data in passports, travel visas, national identity cards, tax numbers or national insurance numbers.
- Voiceprint capture where an automated call is made to the customer during the transaction to request verbal confirmation of age.
An example of how age verification works within online gaming:
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Further information
Gamcare, RGA and eCogra deliver global Code of Conduct for Social Responsibility and customer Age Verification.
Read our new Age Verification Compliance Guide.
