How Miller Hendry Use 192business' AML Solution

Following our appointment as preferred supplier to the Law Society for identity and KYC checking we wanted to share with you some of our customer’s experiences of using our AML solution.

Miller Hendry has over 120 staff and is one of the largest legal practices and estate agents in Tayside.

Like all law firms, Miller Hendry are required to meet Anti-Money Laundering compliance requirements by undertaking Client Due Diligence (CDD) when acting on behalf of clients.

Legal firms have traditionally checked client identity through paper-based checks such as photocopying client documents. However, Miller Hendry viewed electronic verification as an opportunity to ensure compliance with the latest AML regulations while delivering a competitive advantage to their practice.

Law firms are increasingly recognising the value of electronic verification and Miller Hendry were quick to spot the time-saving value of such tools in a modern legal practice.

Miller Hendry were already using 192business.com as on online directory enquiries tool to help them locate people and businesses. The MLRO at Miller Hendry reviewed 192business’ AML solution.

After reviewing other CDD tools on the market, Miller Hendry chose 192business as their electronic CDD tool. They chose the solution from 192business as it delivered better value for money, was easily deployed on desktops to appropriate staff and was supported with training from the specialist AML solutions team at 192business.

“The support which we have received from 192business in making optimum use of the electronic verification system has been excellent.” commented Jennifer Adams, Chairman at Miller Hendry.

You can read the full Miller Hendry case study here.