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192business shortlisted for retail award
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192business in partnership with our customer Screwfix, are pleased to announce we have been shortlisted for a Retail Systems Award.
The awards will take place on Thursday 29th October, with 192business being nominated for the “Retail Security Initiative of the Year” award.
The nomination for the award recognises the partnership between 192 and Screwfix; the UK’s largest supplier of trade tools, accessories and hardware products. 192business have implemented identity checks to help the online retailer reduce their fraud rates dramatically.
Steve Hicks, Credit Manager at Screwfix explained:
“Previously, we used a different identity checking service, but found 192.com Business Services' solution to be more intuitive, comprehensive and user-friendly. The aerial photography option in particular makes the offering a much more rounded product. Often the look of an area can be quite telling - lots of expensive and heavy duty equipment being delivered to a tiny bedsit can flag an anomaly to our fraud team.
Using 192business now saves Screwfix an average £45,000 per month in charge-backs. The return on investment to our company of employing this technology is nearly 10,000%. The cost of paying to verify customer identity is easily outweighed by the cost of not doing so.”
You can read the full 192business & Screwfix case study here.
More information on the Retail Systems Awards can be found here.
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