Voice Verification
Do you have legitimate customers that fail your normal fraud prevention process simply because they can’t be found on databases?
Our voice verification will enable you to reject fewer of those customers..
Our system makes an automated call to the customer during the transaction, confirming that the telephone number they have given is valid, enabling scripted questions to be posed and a voice print captured.
This system deters fraudsters and underage customers whilst retaining the voice print as an audit trail to prove that customer identification has been attempted.
Our voice verification tool will:
- Ensure verification during the transaction
- Automatically call customers in any country
- Use the appropriate language and dialect
- Follow a script of your choice
Just as a burglar wouldn’t leave their fingerprints at the scene of a crime; a fraudster or underage customer won’t want to leave their telephone number and voiceprint.