FAQ-mast

How do online identity checks work?

Online identity checks work by matching your customer’s details to our data, or in some cases verifying their document details to prove they are correct.

Identity checks can be used for a number of purposes; to prevent fraud, to ensure compliance with money laundering regulations or to ensure that a website is not selling goods or services to underage customers for example, online gambling sites always employ identity checks to verify an age, and this also helps them to prevent fraud.

Here's an example of how a retailer might carry out an online id check:

online id checks for ecommerce

Most businesses will opt for a risk based approach to carrying out identity checks. This means that they might only check a name and address using the electoral roll and directory enquiries information. However if they are an ecommerce operator selling a high value product, then they may choose to add extra layers of ID checks; by checking extra, more in-depth data sources; such as credit reference data or IP address for instance.

Similarly, Anti Money Laundering practitioners will check against various data sources whilst running their identity checks to ensure their compliance is as robust as possible.

In addition, some businesses choose to check a customer’s ID against their existing documents; such as a passport or driving license. These types of ID checks are useful in high risk situations, where customers are willing to prove their identity.

The important thing to note about carrying out identity checks online, is that the checks are unobtrusive and robust. 192business work with businesses to ensure we provide a risk based approach that allows them to accept genuine customers with ease, whilst keeping fraud and underage customers out.

The best way to see how our online id checks work is via an online demo. Please contact us today and we can show you exactly how simple, yet robust an online check can be.

What parts of an identity can be verified online?

Identity icons


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